So I have been generating my own leads for the past 6 years or so with very good success. It's been a couple of years since I have looked for a lead generation company to try. As I start my eHomes Realty Network company in a few weeks, I am looking to find out if anyone has found a lead generation company they like.
I tried house.com recently. They had promised me that each of the 10 leads I was getting, at $50 per lead, had been confirmed that they are looking to buy or sell a home. I figured that my average sale with leads costs me $250 so it sounded good to me. I gave it a try. After all, I was only going to waste $500 if it didn't work. Well let me tell you what happened!
I put two of my best lead conversion Agents on the test group. First, we were supposed to receive at least 3 or 4 leads in the first 3 or 4 days. And of course they wanted their cash up front. I didn't get a lead for almost 3 weeks and that was only because I called, complained and threatened to cancel. That's when the fun started. Out of the 10 leads we got, we were able to get hold of 8. Yes, the phone numbers would good numbers. However, there wasn't one of the 8 that had any interest in buying or selling their home. I had my Agent ask them why they told the House.com representative that they were interested in buying or selling. We asked this of 5 of the 8 we got hold of. All 5 said that they never told anyone from House.com that they were interested in buying or selling a home. Only one of them remembered them even calling and then they just verified that they were a real person. Great verifited leads but it gets worse from here.
After I had my data together, I called to talk to the VP of sales who was the one who sold me the program. Actually they gave me a deal because they wanted $75 per lead! I was informed by the customer service person that I was not allowed to talk to the guy. I was confused of course and the customer service rep started getting mad at me when I started pushing him about talking to the guy that sold me. Since I wasn't allowed to talk to the VP, I asked the guy I had on the phone how they verified my leads. He told me that they only find out if its a real number and that's it. They don't verify the leads are interested in buying or selling...in fact, I'm not sure how they even capture the leads.
After this happened I tried to call the President of House.com because I had met him at the FAR conference earlier that year. To make a very long story short. For the next three weeks I continued to call and email me both the VP and the President. Finally I left a message with the President letting him know that I would be the one with the big SCAM sign in front of his booth at the NAR show. Remarkably he finally answered me and refunded my money.
That's only one of my horror stories with lead generation companies. With all that mouthful said, I'm looking to find a few companies I can recommend for my members. If you have used a Lead Generation Company in the past or presently that you are getting great results from, please take a moment to email me or post here and tell me your story.
Thanks for your help!
